Formativ Group

Future-Proofing Your Salesforce: Everything You Need to Know 

Organizations across industries, whether they operate in healthcare, insurance, education, public sector, and beyond, are entrusted with a multitude of responsibilities, each integral to their ability to serve clients effectively, keep costs low, and improve efficiency. Among these responsibilities, one critical question often emerges:  Should maintaining your Salesforce instance be treated as a core business […]

Customer Success Story | Keen Wealth Advisors

With a mission to not only help clients retire, but to achieve the retirement of their dreams, Keen Wealth Advisors works hard to get you there. Client individuality is important to them, which is why Keen Wealth Advisors is hyperfocused on your goals so you may better attain your aspirations of success. With a continued […]

Customer Success Story | Westminster American Insurance Company

Access Global Group recently worked with Westminster American Insurance Company to transform their work processes when it became more cumbersome than helpful. This intervention came at a critical juncture as Westminster American recently expanded and was looking for support in their initiative of future expansion. About Westminster American Insurance Company Westminster American Insurance Company was […]

Customer Success Story | Anthem

Customer Care is important, especially if you’re the largest for-profit managed health care company in the Blue Cross Blue Shield Association, like Anthem. Access Global Group had the opportunity of working with Anthem when their manual customer support processes became overly complex and time-consuming. This resulted in agents’ inability to resolve cases in a timely […]

Customer Success Story | Telhio Credit Union

For decades, Telhio Credit Union has been a pillar of the community – providing its members with reliable financial solutions and with service they can depend on. Guided by care, commitment and integrity, Telhio Credit Union is dedicated to empowering its members to reach financial success. Access Global Group recently had the privilege of working […]

Customer Success Story | Cadence Bank

Customer Success Story Cadence Bank

Access Global Group had the privilege of working with Cadence Bank when their current work processes became overly complex and time-consuming, particularly during peak seasons. AGG’s intervention came at a critical point as Cadence Bank began experiencing rapid growth that was not supported by their current systems. Cadence Bank has built a reputation as a […]

Customer Success Story | Benefytt

Customer Experience Concept. Happy Businessman using Smart Phone to Reading Positive Review or Feedback his Satisfaction Online Survey, Surrounded by Speech Bubble and Social Network icons

When Benefytt came to Access Global Group, they had recently experienced exponential growth; growing from just over 300 employees to over 2,000 in a short period of time. Despite Salesforce being an integral part of their organization, they quickly became overwhelmed trying to balance their personal growth with managing the robust system that is Salesforce. […]

Cookie Policy

Cookie Policy Last Updated: November 21, 2025 This Cookie Policy explains how FormativGroup (“we,” “us,” or “our”) uses cookies and similar technologies on our website. By continuing to browse or use our site, you consent to the use of cookies as described here. Cookies are small text files stored on your device when you visit […]

Privacy Policy

Privacy Policy The FormativGroup (“FG”,” “our,” “us” or “we”) collects and processes Personal Data (which we define below) about you from your use of this website and through other means, such as by contacting us directly by phone or email or more generally in the course of operating our business. This Privacy Notice explains how […]

Hello world!

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!